Our Return and Refund Policy was last updated 18 June 2025
Thank you for shopping at alpineinc.co.in.
If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.
The following terms are applicable for any products that you’ve purchased from us.
Interpretation and Definitions
Interpretation
The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.
Definitions
For the purposes of this Return and Refund Policy:
“Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Alpine Inc.
“Goods” refers to the items offered for sale.
“Orders” means a request by you to purchase goods from us.
“Website” refers to ekum.co.in, accessible from https://alpineinc.co.in
“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel your order before shipment. This cancellation can be done via the App or the web version of www. alpineinc.co.in
Conditions for Returns and Refunds
As a policy we do not provide refund or accept returns on any product sold. However
you can definitely exchange in special cases. You can read our exchange policy below.