We only allow exchange of products only if there is a manufacturing defect or if there is a damage in transit. All our products are handmade with utmost care and love. All product dimensions and sizes are mentioned on each product. It is suggested that you verify the specification before placing the order We do not entertain exchanges for specification related issues.
To exchange: Please email us within 48 hours of delivery at amit@alpineinc.co.in with your order number, date of transaction, delivery address and image of the wrongfully delivered or defective item. We will look into the issue and revert back within 48 working hours.
You are responsible for the cost and risk of returning the goods to Us. You should send the goods to the following address:
ALPINE INC.
401, 4th Floor, ASK Tower, ITPL Road, Bengaluru, Karnataka 560092, India
(We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery)
When we deliver your exchanged product, Alpine Inc will take care of the shipping. Alpine Inc reserves all rights to inspect the condition of the product before processing exchanges.
Please ensure that the product is in its original condition and packaging. Item(s) which show signs of usage will not be eligible for returns or exchange.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
Contact Details: undefined +91-8088881122
E-Mail – amit@alpineinc.co.in