At Alpine Inc., we are committed to delivering your products in a safe and timely manner. Please read our Shipping and Delivery Policy carefully to understand how we handle your orders.
1. Order Processing
- All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving full payment.
- You will receive an order confirmation via email once your order is successfully placed.
2. Shipping Methods & Timeframes
We offer delivery across India through trusted courier partners.
| Shipping Method | Estimated Delivery Time |
| Standard Shipping | 3–7 business days |
| Express Shipping* | 1–3 business days |
*Express shipping may be available at an additional cost depending on your location.
3. Shipping Charges
- Free standard shipping on all orders above ₹5,000.
- For orders below ₹5,000, a flat shipping rate of ₹100 will be charged.
- Express shipping charges (if opted) will be calculated at checkout based on your delivery location.
4. Delivery Locations
We deliver to most locations across India. However, some remote or restricted locations may not be serviceable. In such cases, our team will contact you for alternative solutions.
5. Order Tracking
Once your order is shipped, you will receive a tracking link via email/SMS to monitor the delivery status.
6. Delays & Exceptions
- While we strive to deliver your order within the estimated time, delays may occur due to weather conditions, high demand, or unforeseen logistics issues.
- Alpine Inc. is not responsible for delays caused by third-party logistics providers but we will assist you in resolving any issues promptly.
7. Damaged or Lost Items
If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery with photos or order details. We will investigate and offer a replacement or refund as applicable.
8. Contact Us
For any shipping or delivery-related queries, reach out to us at:
📧 helpdesk@alpineinc.in
📞 +91-8088881122
📍Alpine Inc., 401, ASK Tower, ITPL Road, Bangalore, Karnataka, INDIA 56037